{"id":7134,"date":"2020-11-23T10:36:48","date_gmt":"2020-11-23T15:36:48","guid":{"rendered":"https:\/\/blog.libsyn.com\/?p=7134"},"modified":"2020-11-25T20:14:16","modified_gmt":"2020-11-26T01:14:16","slug":"support-hours","status":"publish","type":"post","link":"https:\/\/libsyn.com\/blog\/support-hours\/","title":{"rendered":"Reminder About Support Hours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7134\" class=\"elementor elementor-7134\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a683987 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a683987\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a61772e\" data-id=\"a61772e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7bab96f elementor-widget elementor-widget-text-editor\" data-id=\"7bab96f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Some things will be staying the same during the holidays as past years!<\/p><p><span style=\"font-weight: 400;\">We are out of the office on Thanksgiving, Black Friday, Christmas, and New Years Day.<\/span><\/p><p><b>Please be patient if our ticket response times are longer than usual. Members of our admin team will be on-call to handle any urgent system-wide issues.\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Lucky for you we have an amazing &amp; helpful <\/span><a href=\"https:\/\/help.libsynsupport.com\/hc\/en-us\"><span style=\"font-weight: 400;\">Support FAQs<\/span><\/a><span style=\"font-weight: 400;\">! Take a look here at our library of \u2018how to\u2019 articles with just about every topic you might need for your questions within the Libsyn interface.\u00a0<\/span><\/p><p><em><strong>EXTRA NOTE:<\/strong><\/em><em><strong>\u00a0<br \/><\/strong><\/em><span style=\"font-weight: 400;\">The Apple Support Team also takes a break around the holidays. So, if something goes wrong, wonky, or off with Apple Podcasts they also might have a delay in addressing your issue. Please see their note below:<\/span><\/p><blockquote><p><b><i>From Apple Podcasts Team: Holiday Submission Deadlines<\/i><\/b> <i><span style=\"font-weight: 400;\"><br \/><\/span><\/i><i><span style=\"font-weight: 400;\">If you plan to submit new shows in November or December, please be mindful of the following periods:<\/span><\/i><\/p><p><i><span style=\"font-weight: 400;\">November 20 to November 30, 2020<br \/><\/span><\/i><i><span style=\"font-weight: 400;\">December 23, 2020 to January 2, 2021<\/span><\/i><\/p><p><i><span style=\"font-weight: 400;\">Shows submitted during these windows may not be available within our regular time frame of five business days. Plan accordingly and submit any new feeds with this in mind.<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">You can also learn more about this on <\/span><a href=\"https:\/\/libsyn.com\/blog\/2020\/11\/03\/180-an-elsie-soapbox\/\"><span style=\"font-weight: 400;\">The Feed: Episode 180<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><i><span style=\"font-weight: 400;\">\u00a0<br \/><\/span><\/i><span style=\"font-weight: 400;\">We want you to know we are here, we still love podcasting, and we still want to help you! But please be patient with us.\u00a0<\/span><\/p><\/blockquote><p><strong>Special Thank You!<\/strong><\/p><p><span style=\"font-weight: 400;\">We have been so grateful for the voices that use our services and continue to grow and amaze us with their passion and hard work. We take so much pride in our podcasters. Thank you for choosing us to host with you.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Stay tuned for some holiday treats coming your way next month!<\/span><\/p><p><span style=\"font-weight: 400;\">The Libsyn Team <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Some things will be staying the same during the holidays as past years! We are out of the office on Thanksgiving, Black Friday, Christmas, and New Years Day. Please be patient if our ticket response times are longer than usual. Members of our admin team will be on-call to handle any urgent system-wide issues.\u00a0 Lucky [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":7149,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[20],"tags":[],"class_list":["post-7134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-libsyn-updates"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Some things will be staying the same during the holidays as past years!We are out of the office on Thanksgiving, Black Friday, Christmas, and New Years Day.Please be patient if our ticket response times are longer than usual. 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